Skip to content
MKController

Getting Started with NATCloud

Summary
NATCloud lets you access and manage, from the cloud, devices behind NAT/CGNAT—such as routers, cameras, DVRs, and servers—without a public IP or port forwarding. It creates an encrypted tunnel initiated “inside-out,” keeping the network unexposed with granular control by user/team. Beyond remote access, it provides continuous monitoring, alerts and availability reports, permission governance by site/user, and automatic inventory with custom attributes. In practice, it reduces truck rolls and static-IP costs, scales from a few to thousands of devices, and automatically reconnects after internet outages. NATCloud also complements TR-069/USP environments, ensuring access when the ACS cannot reach the CPE due to NAT or blocks.

Remote connection screen

The challenge for enterprises, technicians, and ISPs

  • Public IPs are increasingly scarce and expensive.
  • Clients behind CGNAT prevent direct access.
  • Port forwarding exposes the network and increases risk.
  • VPNs are complex and slow for rapid support.
  • Protocols such as TR-069 and TR-369 require advanced setups and more robust devices.

Use cases

For enterprises

Ensure continuous operation of turnstiles and time clocks with availability monitoring and alerts, audit/SLA reports, and secure remote access via encrypted tunnel—even behind CGNAT, without a public IP or opening ports.

For internet service providers

Monitor PPPoE/IPoE and availability, and remotely access CPEs and antennas for adjustments and password changes—even under CGNAT. Scale from dozens to thousands of devices, no public IP required.

For network technicians

One-click access to web servers, IP cameras, NAS/DVR, and internal systems via web interface—no port forwarding. The encrypted tunnel starts inside-out and auto-reconnects after outages.

Features

Simplified, secure remote connection

  • Access from anywhere: works behind CGNAT, double or triple NAT, no public IP required.
  • Zero client configuration: no firewall changes, no open ports, as long as there’s WAN connectivity.
Remote connection dashboard

Monitoring and alerts

  • Availability: generate reports by custom periods and intervals.
  • Alerts: receive notifications and integrate systems with case-based triggers.
  • Audits: streamline internal audits and SLA proof.
NATCloud availability dashboard

Governance and inventory

  • Access control: centralize permissions by sites and users.
  • Automatic inventory: create custom attributes (asset ID, address, etc.) and eliminate spreadsheets.
Attributes and inventory screen

Didn’t find what you need? Have questions or feedback? Reach out to MKController Support.

👉 Click here to talk to us.