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MKController

StarController FAQ — Starlink Fleet Management

Summary Quick answers to the questions operators ask most about StarController — its relationship to Starlink, pricing, password safety, plan compatibility, and what is and isn’t shipped today.

No. StarController is an operations layer that sits on top of your existing Starlink accounts — Residential or Business. It never owns your connectivity, changes your plan, or bypasses Starlink billing. Starlink connects the sites; StarController helps you operate them across many accounts.

Use Starlink Business for connectivity. Add StarController when terminals become infrastructure to operate across many accounts, sites, and vendors: one cross-account fleet view, fleet-wide billing, ephemeral field sessions, and MikroTik / UniFi site context that a per-account Starlink console doesn’t give you. The gain is managing many accounts as one — not a prettier single dashboard.

How much does it cost?

Pricing starts at US$20/month and includes 10 devices (10 is the minimum). It scales as your fleet grows. See Plans & billing.

No. You invite StarController into your own Starlink account as an administrator, and you stay the owner — you can remove access at any time. For technicians, you issue a temporary, time-limited session instead of sharing your standing password. See Sync your Starlink devices and Remote & temporary access.

Does it work with Residential and Business plans?

Yes, both. Residential accounts need two free user slots to work smoothly — one for the MKController administrator and one to rotate between temporary and remote access sessions.

What is the sandbox?

The first time you open Satellites, StarController shows a sandbox filled with sample antennas, accounts, and invoices (clearly labelled, with playful names and zero real devices). It lets you explore every screen before connecting a real account. Click Start for real when you’re ready to sync.

Is StarController finished?

StarController is in Beta and adds capabilities regularly. Some features are on the roadmap rather than shipped — including proactive alerting, scoped least-privilege roles, access audit logs, and a self-serve revoke console. Where this guide describes a feature, it describes what works today.

What does StarController not do?

It never owns your connectivity, never changes your Starlink plan, and never bypasses Starlink billing. You remain the account owner throughout.

Didn’t find what you need? Have questions or feedback? Reach out to MKController Support.

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